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Terms of Use

Online Terms and Conditions of Website Use and Access

Acceptance of Terms

Welcome to https://www.concentra.ca (the "Website"). These terms and conditions of website use and access (the "Terms') form a legal agreement between you and Concentra. The Terms govern your use of the content, functionality and services offered to you by Concentra on the Website. By using this Website, you accept and agree to be bound by the following Terms, which together with our privacy policy found here (the "Privacy Policy") govern Concentra's relationship with you in relation to this Website. If you disagree with any part of these Terms, or if you are under the legal age of majority under applicable law to form a binding contract with Concentra, you must not access or use the Website.

The terms "Concentra" or "us" or "we" refer to the owner of this Website, Concentra Bank, a Schedule I bank organized under the laws of Canada, with its registered office located in Saskatoon, Saskatchewan, and its wholly owned subsidiary, Concentra Trust, a federal trust company organized under the laws of Canada, with its registered office located in Saskatoon, Saskatchewan. The term "you" refers to the user or viewer of this Website.

Modification of Terms

We maintain the right in our sole discretion to revise and update these Terms from time to time. Any and all such modifications are effective immediately upon publishing and apply to all access to and continued use of the Website. You agree to review the Terms each time you use the Website to be aware of any such modifications. Your continued use of the Website shall be your acceptance of these modifications.  

Modification of Content

The information and material on this Website may be changed, withdrawn or terminated at any time in our sole discretion without notice. We will not be liable if, for any reason, all or any part of the Website is restricted to users or unavailable at any time or for any period. 

Third Party Websites

For your convenience, this Website may provide links or pointers to third party sites. We make no representations about any other websites that may be accessed from this Website. If you choose to access any such sites, you do so at your own risk. We have no control over the contents of any such third party sites, and accept no responsibility for such sites or for any loss or damage that may arise from your use of them. You are subject to any terms and conditions of such third party sites.

Our site must not be framed on any other site, unless you obtain our prior consent. We reserve the right to withdraw linking permission without notice. You will cooperate with us in immediately stopping any unauthorized framing or linking.

No Reliance on Content

The content on our Website is provided for general information purposes only. It is not intended to be specific advice regarding legal, accounting, financial, or tax matters on which you should rely. You must obtain more specific or professional advice before taking, or refraining from, any action or inaction on the basis of the content on our site.

We make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date.  Your use of the Website is at your own risk, for which we shall not be liable, and it shall be your sole responsibility to ensure that any products, services or information available through this Website are suitable for your specific requirements.

Your Use of Website

You are responsible for obtaining your own access to the Website and for the Website's availability and performance. You are required to ensure that all persons who access the Website through your internet connection are aware of these Terms and comply with them.  You are responsible for any security breaches or performance issues relating to accessing the Website.

You are prohibited from attempting to circumvent and from violating the security of this Website, including without limitation: (a) accessing content and data that is not intended for you; (b) attempting to breach or breaching the security and/or authentication measures which are not authorized; (c) restricting, disrupting or disabling service to users, hosts, servers or networks; (d) illicitly reproducing TCP/IP packet header; (e) disrupting network services and otherwise disrupting Website owner's ability to monitor the Website; (f) using any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website; (g) introducing any malware, including viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; (h) attacking the Website via a denial-of-service attack, distributed denial-of-service attack, spoofing, flooding, mailbombing or crashing; and (i) otherwise attempting to interfere with the proper working of the Website. 

As a condition of your access and use, you agree that you may use the Website only for lawful purposes and in accordance with these Terms. Without limiting the foregoing, you agree that your use of the Website shall not:

  1. violate any applicable federal, provincial, local, or international law or regulation including, without limitation, any laws regarding the export of data or software, patent, trademark, trade secret, copyright, or other intellectual property, legal rights (including the rights of publicity and privacy of others) or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms, including our Privacy Policy;
  2. provide any false, inaccurate or misleading information; or
  3. engage in any other conduct which, as determined by us, may harm Concentra or expose it to liability.

Security

As a financial institution, Concentra understands first-hand the paramount importance of preserving data integrity and confidentiality; we employ industry-accepted standards in our web applications to preserve the security of information transferred to us through these channels. These measures include, but are not necessarily limited to, 128-bit secure socket layer encryption, security certificates, user authentication and web sessions.

Any unprotected electronic communication over the Internet is, as with communication via other mediums (e.g. cellular phones, post office mail, Social Media Pages), not secure or confidential, subject to possible interception or loss, and possible alteration. You should not send any confidential, proprietary or sensitive information about you or others via these mediums. Concentra Bank is not responsible for and will not be liable to you or any one else for any damages in connection with an email, text message, comment, post or any other electronic message sent by you to Concentra Bank, or an email, text message, comment post or any other electronic message sent by Concentra Bank to you.

User Accounts

To access some features of the Website, you may have to register for a user account. When registering for your user account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your user account, and you must keep your account password secure. You must notify Concentra immediately of any breach of security of any kind or unauthorized use of your user account.

Although Concentra Bank will not be liable for your losses caused by any unauthorized use of your user account, you may be liable for the losses of Concentra Bank or others due to such unauthorized use.

Intellectual Property Rights and Ownership

You understand and agree that the Website and its entire contents, features, and functionality, including but not limited to all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement, are owned by Concentra, its licensors, or other providers of such material and are protected in all forms by intellectual property laws including without limitation, copyright, trademark, patent, trade secret, and any other proprietary rights.

Concentra's name, logo and all related names, logos, product and service names, designs, images and slogans are trademarks of Concentra or licensors. You must not use such marks without our prior written permission. Other names, logos, product and service names, designs, images and slogans mentioned or which appear on this Website are the trademarks of their respective owners. Use of any such property, except as expressly authorized, shall constitute a violation of the rights of the property owner and may be a violation of federal or other laws and could subject the violator to legal action.

You shall not modify copies of any materials from this site nor delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.  You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

If you print off, copy or download any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You have no right, title, or interest in or to the Website or to any content on the Website, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other intellectual property laws.

Cookies

Although Concentra does not employ the use of "cookies" to collect personal information, this website may use cookies to monitor and improve operations and functionality. Please review the potential use of cookies in any external websites linked to this site as Concentra does not guarantee that cookies will not be employed to collect and store personal or financial information on these external websites. Cookies are widely used and most web browsers are configured to accept cookies automatically. If you prefer not to accept cookies, you may configure your browser to refuse cookies automatically; please refer to your browser's documentation or online help for instructions. Refusing to accept cookies may, on some sites, impair your browser's ability to display content or provide certain functionality.

Geographic Restrictions

We provide this Website for use only by persons located in Canada. This site is not intended for use in any jurisdiction where its use is not permitted. If you access the site from outside Canada, you do so at your own risk and you are responsible for compliance with local laws of your jurisdiction.

Disclaimer of Warranties

Your use of the Website, its content, and any services or items found or attained through the Website, is at your own risk. The Website, its content, and any services or items found or attained through the Website are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This does not affect any warranties that cannot be excluded or limited under applicable law.

Concentra nor its directors, officers, employees, agents or service providers makes any warranty, representation or endorsement with respect to the completeness, security, reliability, suitability, accuracy, currency or availability of the Website or its contents. Without limiting the foregoing, neither Concentra nor its respective directors, officers, employees, agents or service providers represents or warrants that the Website, its content, or any services or items found or attained through the Website will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that our site or the server that makes it available are free of viruses or other harmful components.

We cannot and do not guarantee or warrant that files or data available for downloading from the internet or the Website will be free of viruses or other destructive code. You are solely and entirely responsible for your use of the Website and your computer, internet and data security. To the fullest extent provided by law, we will not be liable for any loss or damage caused by denial-of-service attack, distributed denial-of-service attack, overloading, flooding, mailbombing or crashing, viruses, trojan horses, worms, logic bombs, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of the Website or any services or items found or attained through the Website or to your downloading of any material posted on it, or on any website linked to it.

Limitation on Liability

Under no circumstance will Concentra and its respective directors, officers, employees, agents, or service providers be liable for damages of any kind (including any direct, indirect, special, incidental, consequential, or punitive damages) arising out of or in connection with your use, or inability to use, reliance on, the Website, any linked websites or such other third party websites, nor any site content, materials, posting or information thereon.

Governing Law and Jurisdiction

The Website and these Terms will be governed by and construed in accordance with the laws of Saskatchewan and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision, principle or rule (whether of the laws of Saskatchewan or any other jurisdiction) and notwithstanding your domicile, residence or physical location. 

Any action or proceeding arising out of or relating to this Website and under these Terms will be instituted in the courts of the province of Saskatchewan and/or the Federal Court of Canada, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such action or proceeding. 

Waiver

No waiver under these Terms is effective unless it is in writing and signed by an authorized representative of the party waiving its right. No failure to exercise, or delay in exercising, any right, remedy, power or privilege arising from these Terms operates, or may be construed, as a waiver thereof. No single or partial exercise of any right, remedy, power or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power or privilege.

Severability

If any term or provision of these Terms is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of these Terms or invalidate or render unenforceable such term or provision in any other jurisdiction.

Entire Agreement

The Terms, including our Privacy Policy, constitute the sole and entire agreement between you and Concentra regarding the use of the Website and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, regarding such subject matter.