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Corporate Governance

Board of Directors (Concentra Bank & Concentra Trust)

The responsibilities of the board focus on the following key areas:

  • oversight of financial performance and long-term sustainability
  • continuous improvement of governance principles and practices
  • creating value for and protecting the interests of shareholders
  • enterprise risk management to ensure a comprehensive approach to risk
  • setting the tone for a corporate culture of integrity and engagement

Board Mandate

Concentra Bank


Lise de Moissac Chair, Lise de Moissac, B. Mgmt., CPA, CA
Director since: 2014

Lise is Executive Vice President and Chief Financial Officer at Affinity Credit Union and is currently responsible for Finance, Accounting and Administrative functions. Lise has been in the CFO role since 2006. She has been part of the senior leadership team responsible for growing the balance sheet from $800 million to $5.1 billion through many credit union mergers and arrangements. Lise has been a Chartered Accountant since 1994 and has held positions in public practice accounting and within the credit union system. She currently sits as a Board Member of Concentra Bank, Saskatchewan Blue Cross and St. Paul’s Hospital. Lise was one of Saskatchewan’s Top 10 Women of Influence in 2014.

David Losier Vice-Chair, David Losier, CPA, CGA, ICD.D
Director since: 2017

David is an independent consultant. Previously, he served as the Executive Vice-President and Chief Financial Officer for UNI financial Cooperation from 2009 - 2017. In the role, David provided strategic recommendations and advice for organizational operations and growth and was responsible for overseeing financial management of UNI Financial and its subsidiaries, as well as evaluating impacts of regulatory changes and ensuring sound financial management. Ensuring positive stakeholder relations with the Office of the Superintendent of Financial Institutions and audit committee, were also key responsibilities. In 2016, Dave led the transition to the first ever federally regulated Credit Union under the Bank Act

Don Coulter Chief Executive Officer, Don Coulter, BSc, MSc, CPA, CA
Director since: 2018

Concentra’s President and Chief Executive Officer, Don provides a wealth of experience in both large and smaller scale financial institutions. Don brings a talent for bold and innovative thinking, superior strategic insight and an energetic, engaging style. Don served as CFO, and most recently CEO of Coast Capital Savings. He is known for motivating teams around “fact-based” change initiatives. Don demonstrates strategic leadership through simplicity, focusing on initiatives deemed most important to bettering an organization and advancing its mission.

Eric Dillon Eric Dillon, MBA, CSC, ICD.D
Director since: 2018

Eric is a leader within the cooperative finance movement in Canada and has worked extensively to shape the credit union business model, having worked in both large and small cooperatives. Eric is a serial innovator having been involved in some of the credit union system’s recent innovations. Eric is a lifelong learning with graduate degrees in finance coupled with industry education in governance, risk management and innovation. Eric has been recognized nationally and internationally for his work in social media, innovation and leadership and is an active mentor to many within the business community.

Glen Dyrda Glen Dyrda, FCPA, FCA, ICD.D
Director since: 2017

Glen is a Chartered Professional Accountant and retired senior Audit Partner with PricewaterhouseCoopers (PwC) with 37 years of experience serving cooperative, public and private company clients and interacting with Boards, Committees, and C-suite executives. He is the past Chair of the Partnership Board for PwC Canada and was the Managing Partner for both the Southwest Ontario and Winnipeg offices. He has also served on the Boards of the Kitchener-Waterloo Symphony Orchestra, Royal Manitoba Theatre Centre, and the Associates of the Asper School of Business, University of Manitoba.

Cheryl Fraser Cheryl Fraser, BSC, MES, ICD.D.
Director since: 2019

Cheryl has over 30 years of executive leadership in large national organizations in the public and private sectors and is currently Chief Talent Officer and Vice President of Communications at Crombie REIT. She oversees the human resources portfolio, as well as internal and external communications and marketing. Cheryl holds a Masters of Environmental Studies and a Bachelor of Science from Dalhousie University, and holds the Institute of Corporate Directors designation.

Anne Gillespie Anne Gillespie, CPA, CA, ICD.D
Director since: 2014

Anne is Chief Financial and Risk Officer at Alberta Central and its Credit Union Payments joint ventures. She currently serves as a member of Alberta Central’s Asset Liability Management Committee, Management Credit Committee, Management Risk Committee, Compensation Committee and Group Clearing Joint Venture Liquidity Sub-Committee. Anne is a Chartered Professional Accountant and holds the Institute of Corporate Directors designation.

Michael Leonard Michael Leonard, ICD.D
Director since: 2017

Michael, as President and CEO of Atlantic Central, is an experienced executive in the credit union system, reporting to the board of directors for Atlantic Central and League Savings and Mortgage Company, responsible for development and implementation of long and short term strategies and plans for both companies, as well as regional strategies within the Atlantic credit union system. Michael is also responsible for government and regulator relations as well as legislative, regulatory and policy compliance. He brings extensive experience with CUMIS Insurance, Credit Union Atlantic and Credit Union Central of Nova Scotia. He also sits on the board for Credit Union Central of Canada.

Carol Poulsen Carol Poulsen
Director since: 2019

Carol is Executive Vice President and Chief Information Officer at the Co-operators Group Ltd, and has 25 years of experience in the Banking, Insurance and Information Technology industries. She serves on the Board of Addenda Capital, University of Guelph and holds several roles on the Cancer Care Ontario non-profit board. In 2018, Carol was awarded the Gartner/Evanta Global CIO Top 5 Breakaway Leaders Award.

Cary Ransome Cary Ransome, MBA, PFP, ICD.D
Director since: 2021

Cary is the Chief Retail and Operating Officer at Innovation Credit Union and has previously held executive and senior management positions at Conexus Credit Union, Servus Credit Union, and TD Bank Financial Group. Throughout his career in the financial services industry, Cary has obtained significant experience in strategy development, change management, innovation and project management, succession and talent management, financial literacy, and wealth planning. Cary is currently working towards receiving his MIT Emeritus – Digital Transformation Diploma.

Tim Smart Tim Smart, CPA, CA, MBA
Director since: 2016

Tim brings more than 25 years of cross industry experience to the Concentra Board. He holds an MBA from McMaster University and is currently working as an independent consultant. Previously, as Chief Financial Officer of Meridian, he was responsible for overseeing the financial strength of the credit union, including risk mitigation, financial performance, strategy and building strong relationships with Meridians key financial partners. Prior to joining Meridian, Tim worked as the Chief Financial Officer for a number of financial services and technology related companies including OANDA Corporation, Audatex Canada, Q9 Networks Inc. and First Asset Management Inc.

Shelley Williams Shelley Williams, CPA, CA, ICD.D
Director since: 2017​

Shelley is a Chartered Accountant and has significant governance experience in both private and public sector organizations. She currently services as Chair of Douglas College, and on the board of BC Life and Casualty Company (Pacific Blue Cross). Previously, she served as an Independent Commissioner at the BC Securities Commission, and as a Board member at HFN LNG Development Corporation. Shelley has held senior financial positions at several multi-national companies, including Vice President and Corporate Treasurer at Finning International and Corporate Treasurer at Fletcher Challenge Canada.

Concentra Trust

Concentra Trust, a wholly owned subsidiary of Concentra Bank, is currently served by a 7-person Board of Directors. The Board is comprised of five directors from the Concentra Bank board (The Concentra Bank Board Chair and the 4 Chairs of the Concentra Bank Board Standing Committees - HRCC, Governance, Audit & Conduct Review and Risk); Concentra‘s CEO; and, one additional external director appointed for technical expertise in the areas of trust and estate/wealth management.

Teresa Lee Teresa Lee, LL.B, TEP, MTI
​Director since: 2015
Teresa is a director on the Concentra Trust Board of Directors, appointed specifically for her expertise in trusts and estates. Currently, Teresa manages her own legal practice in Ontario with a focus on estate planning and estate administration. Prior to opening her own practice, Teresa worked in various senior leadership positions at CIBC, providing advisory support on estates and trust matters. Teresa was appointed to the Concentra Trust Board of Directors in 2015.