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Annual Results

Annual Report 2018

"How people earn and spend their money is changing, and this creates exciting opportunities.

Concentra's purpose is Creating the future of banking, to enable your success. Our bold vision goes far beyond a digital interface and analytics – it means we'll understand what motivates our customers, we'll connect with them, and if needed we'll find innovative ways to support them."

- Don Coulter, President & CEO

Concentra Bank is a safe and sound financial institution, which produces consistent earnings and delivers solid value for our owners through dividends.

In 2018, the Bank had an excellent year financially, producing record revenue and net income results, and a strong return on equity. 

Download the complete Annual Report to learn more about our 2018 performance and business highlights.

Concentra by the numbers 


credit unions served

people employed

Net Promoter Score

Efficiency Ratio

Return on Common Equity

in total assets

in total Assets
under Administration

Net Income

funds toward community
projects annually

funded in community
projects since 2011